What to Do After a Dallas Car Accident: Steps, Records, Insurance, and Deadlines - GoSuits

What to Do After a Dallas Car Accident: Steps, Records, Insurance, and Deadlines

  • Sean Chalaki
  • January 22, 2026
  • Blog, News
What to Do After a Dallas Car Accident: Steps, Records, Insurance, and Deadlines

What we know today

Local headlines today lean toward finances and national politics rather than road safety. There was no verified Dallas traffic collision, injury, or wrongful death incident included in the story provided to us. Because many neighbors still have questions about what to do after a crash on I 35E, US 75, the Dallas North Tollway, or neighborhood arterials like Mockingbird Lane and Northwest Highway, this guide focuses on practical next steps and where to find dependable help in our area. If a collision occurs in Oak Cliff, Deep Ellum, Lake Highlands, Pleasant Grove, or out near the High Five and LBJ Freeway, the information below can help people preserve crucial evidence and navigate state processes that can feel overwhelming without a roadmap.

If a serious crash happens in Dallas, first steps that protect health and rights

Call 911 and get seen by medical professionals

In Dallas, first responders arrive fast, but traffic on I 30 or the Canyon at I 345 can slow things down. Call 911, give cross streets or mile markers if you are on a freeway, and briefly describe injuries. Even if the adrenaline makes pain feel muted, consider evaluation at Parkland Memorial Hospital or another nearby emergency department. NHTSA reminds the public that crash injuries can be deceptive in the first hours and days, and prompt treatment can reduce complications [8].

Prioritize safety at the scene

If vehicles can be moved and it is safe to do so, move to the shoulder and turn on hazard lights. Set out triangles or flares if available. Texas law requires drivers to stop and exchange information after a crash and, in specific scenarios, to report collisions to law enforcement when there is injury, death, or disabling vehicle damage [2].

Document what you can without putting yourself at risk

Take wide and close photos of vehicle positions, debris, skid marks, traffic signals, posted speed limit signs, construction zones, and weather conditions. Capture damage from multiple angles and any visible injuries. Collect names, contact information, license plates, insurance, and, if possible, brief statements from witnesses. If there are commercial trucks or company vehicles, photograph logos and USDOT numbers on doors or trailers.

Be careful with what you say and sign

Be factual with police and medical staff. Avoid guessing about speed or fault. Decline to give recorded statements to any insurer at the scene or in the immediate aftermath. It is common for insurance representatives to call quickly. Many people choose to speak with car accident lawyers before providing statements, since offhand remarks can be misunderstood and used to reduce or deny a claim later.

For a step by step, Dallas focused walk through of early decisions after a wreck, see what to do after a car accident in dallas.

How to get official records in Dallas County

Accident documentation can be scattered across agencies. Gathering complete records early often determines how smoothly a claim proceeds. Here is where those records usually live and what state law says about access.

Police crash reports

Texas crash reports are maintained in a statewide system administered by the Texas Department of Transportation. Certified copies can be ordered through TxDOT, which houses report data submitted by Dallas Police Department, Dallas County Sheriff’s Office, and suburban departments like Irving, Garland, Mesquite, and Grand Prairie [1]. Under Texas Transportation Code Chapter 550, reports are required when there is injury, death, or property damage meeting specified thresholds [2]. When requesting, be ready with the date, location, involved names, and report number if known.

Medical Examiner and autopsy reports

In fatal crashes, the county medical examiner performs investigations and maintains autopsy reports and cause of death records. While local procedures are county specific, Texas families can rely on the general framework of state public records law, the Texas Public Information Act, which governs access to government records with certain exceptions for privacy and ongoing investigations [3]. Families typically can request copies of autopsy reports and, when permitted, related documentation.

Emergency medical services and hospital records

Dallas Fire Rescue and private EMS providers generate patient care reports that can be critical for understanding the timeline and severity of injuries. Hospitals maintain emergency department records, imaging, and discharge summaries. Access is governed by medical privacy laws and agency policies, and requests usually require a HIPAA compliant authorization from the patient or next of kin. While these are not obtained through a state portal, requests are often processed more efficiently when the date, unit number if known, and incident location are included.

911 audio, CAD logs, and body worn camera footage

Under the Texas Public Information Act, 911 audio and computer aided dispatch logs are public records with specific exceptions. Redactions can apply to protect private medical details, minors, and ongoing investigations [3]. Body worn camera footage is subject to both the Public Information Act and additional law enforcement retention and release rules. Written requests that identify the date, time window, intersection, responding units, and incident type usually see the best results.

Traffic cameras, roadway data, and TxDOT resources

TxDOT maintains district offices and resources for major corridors in and around Dallas. While live traffic camera feeds are not always retained long term, TxDOT’s Dallas District can help clarify construction timelines, lane closures, and roadway conditions that may have contributed to a crash [10]. The department also publishes statewide crash facts that help place an incident in context for frequency, common causes, and risk patterns [11].

Liability and insurance issues after a Dallas car accident

Most people only deal with insurance claims a few times in their lives. After a collision on Central Expressway, Stemmons, or the Tollway, it helps to understand how Texas law frames responsibility and coverage.

Negligence and shared fault in Texas

Texas uses proportionate responsibility in civil negligence cases. That means a fact finder can assign percentages of fault to drivers and sometimes to other actors, such as contractors that left a work zone unsafe. A person who is 51 percent or more at fault cannot recover from others, and any recovery is reduced by the person’s share of responsibility. This legal framework makes early evidence gathering very important, especially at complex interchanges like the High Five, where sight lines and lane changes can complicate who did what.

Key auto coverages that often apply

Several types of insurance coverages may be involved after a Dallas area collision. The Texas Department of Insurance publishes consumer guidance on common auto coverages like bodily injury liability, property damage liability, personal injury protection, and uninsured or underinsured motorist coverage [6]. PIP can help with medical bills and some lost income regardless of fault, and UM or UIM coverage can step in when the at fault driver is uninsured or lacks sufficient limits to cover losses. Before speaking to any insurer about fault, injuries, or settlement, many people choose to consult Dallas car accident lawyers to understand how those statements could affect available coverages.

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Commercial trucks and company vehicles

When a crash involves an 18 wheeler on I 20 or a box truck cutting across lanes on Loop 12, additional rules can apply. Federal hours of service regulations limit the driving hours and rest requirements for certain commercial drivers, which can bear directly on fatigue related collisions [7]. Preserving electronic logging device data, driver qualification files, maintenance records, and dispatch communications often requires prompt written requests. Spoliation letters that describe categories of evidence and demand preservation are common in serious trucking cases to avoid loss of critical proof.

Medical costs and long term needs

CDC research highlights the medical and economic burden of crash injuries nationwide, from emergency care to ongoing rehabilitation and reduced ability to work [9]. In Dallas, that can mean follow ups at Parkland, UT Southwestern clinics, or community providers from Bishop Arts to Far North Dallas. Documentation of treatment, symptoms, and impacts on daily life strengthens the connection between the crash and the harm suffered.

Deadlines and time limits in Texas cases

Time limits are not just technicalities. Missing one can close the door to relief. Texas civil law sets general and special deadlines that can apply differently depending on the facts.

General statute of limitations

In Texas, the general statute of limitations for many personal injury and wrongful death claims is two years, counted from the date of injury or death, with some exceptions [4]. Different rules can apply for minors, certain product defects, or when a governmental entity is involved. Because calculating deadlines can be nuanced, it is prudent to calendar dates early and confirm the applicable timeline.

Claims against governmental units

If a crash involves a city vehicle or a dangerous condition on a government maintained roadway, the Texas Tort Claims Act requires timely notice that includes the incident’s time and place, a description, and the damages claimed. The general rule sets a six month notice deadline, and some local charters require even earlier notice [5]. Filing a police report is not the same thing as giving statutory notice. Written notice should be delivered to the proper office designated by the city or county.

Insurance notification and preservation

Auto policies often include prompt notice clauses. Provide basic notice to your insurer as soon as it is safe and feasible, while recognizing that detailed statements can be used against a claimant later. It is wise to understand your rights with a short consultation before giving recorded statements or signing medical authorizations that may be overly broad. Many people prefer to have car accident lawyers send notices on their behalf to avoid missteps.

Grief, support, and who to call after a fatal crash

When a loss happens on our roads, the ripple is felt from family kitchens in Pleasant Grove to pews in Oak Lawn and classrooms in Lakewood. Dallas is a big city that still feels small in moments of grief. Here is a focused list of places people can reach out to for information and support after a fatal crash.

Where families commonly call

  • Local law enforcement records division for the official crash report number, supplemental narratives, and evidence release procedures. If multiple agencies responded, confirm which one will be the custodian of the main crash report for TxDOT submission [1][2].
  • County Medical Examiner’s Office for autopsy status, cause and manner of death once finalized, and procedure to request copies. Access is controlled by the Texas Public Information Act, which provides a pathway for families to receive records while protecting sensitive details [3].
  • EMS provider for patient care reports and transport details, often needed for life insurance or other benefits. The request typically requires proof of relationship and identification.
  • Crime Victim Services and Compensation programs to ask about funeral cost assistance, counseling, and certain out of pocket expenses. The Texas Attorney General administers statewide compensation programs with eligibility guidelines [6].

Community centered support

Faith communities, local nonprofits, and neighborhood associations from South Dallas to Northaven often coordinate meal trains and grief support. Schools and employers may have counseling resources. For many families, connecting with a victims’ advocate helps translate procedural updates from law enforcement and medical offices into next steps.

Practical checklist for North Texas families

Every situation is unique, but the following list reflects common, effective actions that help protect people after serious roadway incidents in the Dallas area.

  • Secure immediate medical care even if injuries seem minor. Some head, neck, and internal injuries do not present fully until hours or days later.
  • Collect and organize documents including photos, witness contacts, tow receipts, prescriptions, and time off work notes. Create a simple binder or digital folder that grows alongside your recovery.
  • Request official records from TxDOT for crash reports, from EMS and hospitals for medical records, and from the county medical examiner in fatal cases. Cite Texas law where helpful to speed processing [1][3].
  • Preserve video from dash cameras, nearby businesses, or residences. Ask neighbors and store managers along Greenville Avenue, Jefferson Boulevard, or Lemmon Avenue to retain footage before it is overwritten.
  • Notify insurers carefully. Provide basic facts, dates, and locations, but avoid recorded statements until you have had a chance to understand your rights and obligations.
  • Track symptoms and limitations in a simple journal. Note sleep disruptions, pain levels, missed events, and tasks that now require help. This can help medical providers and, if needed, explain impacts to an insurance adjuster.
  • Consider a short case evaluation with Dallas car accident lawyers before dealing with any adverse insurer. An early conversation can help you avoid common mistakes, understand coverages, and map out deadlines.
  • Plan for transportation if your vehicle is in a body shop. Review policy benefits for rental or loss of use and document comparable vehicle rates in your part of Dallas.
  • Protect social media privacy. Well meaning posts can be taken out of context by claim reviewers. Consider pausing public sharing about health and activities.

Why timely action matters right now

When a crash happens on LBJ, Central, or the Tollway, things move quickly behind the scenes. Vehicles are towed, roadway debris is cleared, and camera systems overwrite footage. Acting promptly helps tilt the process toward transparency and fairness. Here is what people can do and why it matters.

What to do

  • Obtain and review the TxDOT crash report as soon as it is available. Confirm basic facts and correct errors through the agency that filed it [1][2].
  • Request time sensitive records like 911 audio and business surveillance video before routine deletion cycles. Cite the Texas Public Information Act to anchor the request [3].
  • Document medical treatment and time away from work in real time. Keep receipts and provider notes.
  • Consult an attorney before speaking to any adverse insurer about fault, injuries, or settlement. Statements can be used to limit or deny claims later. A free consultation helps people understand their rights and obligations without committing to a path they do not yet fully understand.
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Why act now

  • Evidence disappears fast on Dallas roads. Dash cam files, traffic footage, and business security videos are routinely overwritten. Early requests keep those materials available for review.
  • Deadlines advance quietly. Texas statutes set hard limits on when claims can be brought, and special notices may be required when a governmental entity is involved [4][5].
  • Insurance tactics start early. Adjusters aim to secure statements and authorizations quickly. Pausing long enough to understand policy coverages and Texas law can prevent avoidable setbacks [6].
  • Health comes first. Early care reduces complications and creates a clear medical record tying injuries to the crash, which matters for both recovery and any later claim [8][9].

Commentary from Gosuits Dallas, Texas Personal Injury Attorney

Our hearts are with everyone in Dallas who is coping with injuries or loss connected to traffic crashes. This article is intended to provide general information and education for neighbors who want clarity in a stressful time.

Even on a day when headlines focus on currency markets or national news, the realities on Dallas roads do not pause. Busy corridors like I 35E, US 75, and LBJ continue to see high volumes and complex merge patterns. When something goes wrong, outcomes turn on details. Getting accurate reports, preserving video, and seeking timely medical care are not just checkboxes, they are the foundation for understanding what happened and what options may exist.

Insurance companies and large corporations know that people are vulnerable after a crash. They move quickly to shape the narrative, ask for recorded statements, and request broad medical authorizations. Those tools are designed to gather information that can minimize a payout. Without guidance, it is easy to answer a question in a way that is later used to suggest an injury is unrelated or less serious than it is. Taking time for a free consultation before talking to insurers can balance that equation. It gives people a chance to hear how Texas law views fault, what coverages may apply, and what to avoid saying on the record.

A brief, no cost discussion can also help clarify deadlines, especially when a city vehicle, school bus, or road construction is involved. The goal is not to rush anyone. It is to make sure the clock does not quietly run out on rights they did not realize they had.

References

  1. Traffic Crash Reports and Records – Texas Department of Transportation
  2. Texas Transportation Code Chapter 550, Accidents and Accident Reports – Texas Legislature Online
  3. Texas Public Information Act, Chapter 552 Government Code – Texas Legislature Online
  4. Texas Civil Practice and Remedies Code Section 16.003, Limitations – Texas Legislature Online
  5. Texas Tort Claims Act, Chapter 101 CPRC, including Section 101.101 Notice – Texas Legislature Online
  6. Auto Insurance Coverages in Texas – Texas Department of Insurance
  7. Summary of Hours of Service Regulations – Federal Motor Carrier Safety Administration
  8. Overview of Traffic Safety – National Highway Traffic Safety Administration
  9. Transportation Safety and Injury Prevention – Centers for Disease Control and Prevention
  10. TxDOT Dallas District Office – Texas Department of Transportation
  11. Texas Motor Vehicle Crash Facts Annual Reports – Texas Department of Transportation

FAQ

What should I do immediately after a car accident in Dallas?

Call 911 to report the accident and ensure medical assistance is on the way. Prioritize your safety and the safety of others by moving vehicles to the shoulder if possible, and document the scene with photos and witness information.

Disclaimer

This article is provided solely for general informational and educational purposes. It is not intended as legal advice and should not be relied upon as such, particularly by individuals affected by the incident discussed. Reading this article does not create, nor is it intended to create, an attorney–client relationship.

An attorney–client relationship with our firm can only be established through the execution of a written contingency fee agreement signed by both the client and the law firm. If you are a victim of this incident, you should not interpret the information herein as legal advice. Instead, we strongly encourage you to contact an attorney of your choice to obtain a proper consultation tailored to your specific situation.

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Sean Chalaki - Principal/Founder of Gosuits.com

Sean Chalaki

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Sean Chalaki, is widely recognized as one of the best personal injury lawyers in Texas and California, known for his exceptional courtroom results, cutting-edge legal...

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